Pricing  for complex B2B SaaS products.

Our commitment is to achieving our clients’ objectives, not simply completing a set list of deliverables. We tailor the project's direction, methodology, and timeline as needed, working closely with project owners to stay aligned with the desired outcomes.

This approach reflects our belief that no project starts with complete information. By staying adaptable and results-focused, we prioritize creating meaningful impact over merely checking boxes.

We help our client organizations shift their focus to their customers throughout the pricing design process. This approach, which we call "pricing the customer, not the product," emphasizes understanding customer value and alternatives rather than centering on product features.

With experience in over 150 pricing designs, we’ve found that the key to effective monetization lies in the price structure, not just the price point. Success comes from building robust packaging and pricing architectures—designing models that are easy to sell and operate while aligning with customer budgets and value across different customer types and sizes.

Rather than focusing on optimization or predictive modeling, we prioritize high-impact frameworks and strategies. This focus on structure is a core factor in our success.

We design pricing and packaging as an integrated part of both sales and service processes because we know that success is driven by the performance of the entire commercial model—not pricing in isolation.

To ensure this, we involve key stakeholders early in the design process and engage teams across the organization during validation and roll-out. This holistic approach aligns pricing with broader business operations, maximizing impact of the new framework.

We focus on progress over perfection, recognizing that perfect or even sufficient information is rarely attainable in large-scale pricing redesigns. Instead of modeling complex probabilistic outcomes, we use quantitative analysis to manage risk and work with internal stakeholders to develop new frameworks designed to improve performance.By prioritizing confidence and collaboration, we implement quickly, testing and refining as we go.

This directional approach integrates seamlessly with our clients' business processes, delivering fast and impactful results.

As experienced business leaders, we understand that changing pricing involves risk—particularly in large, complex enterprise deals. Quantitative analysis alone cannot provide the confidence, for example, that a CEO needs to raise prices significantly for a key strategic account.

Our step-by-step method minimizes risk. We begin by involving key stakeholders in the design phase, followed by validating pricing with the broader organization, customers, and channel partners. We then test the pricing with new sales before gradually rolling it out - starting with low-risk customers, then medium-risk ones, and finally, key accounts. This method, refined through dozens of implementations across industries and geographies, delivers impactful results with confidence.

Our unique approach to aligning on objectives prior to engagement and to focus on those objectives over deliverables also mean that we only engage on an all-in fee model of our projects.

This means that we never request our clients for additional payments, upsells, cross-sells or ‘additional scope’. We believe this to be a unique feature of our client relationship, that we are never incentivized to invent additional work, but instead work as efficiently towards the objectives together with our client as possible.